Shipping Policy

Shipping Policy

Welcome to TOP PRETTY! We’re committed to providing you with a seamless shopping experience, including transparent shipping policies. Please read the details below regarding our shipping process.

Order Processing

  • Processing Time: Once your order is placed, please allow 3-5 business days for processing. Orders are verified, packaged, and prepared for shipment during this time.
  • Processing times may vary during high-demand periods, holidays, or due to supply chain delays.

Shipping Times

  • Shipping times vary depending on the product and destination. As a drop-shipping business, our products are sourced from various global suppliers.
  • Estimated delivery times:
  • These are general estimates. Some orders may arrive sooner or later, depending on your location and customs processing.

Shipping Costs

  • Shipping costs are calculated at checkout and vary based on your shipping address, product size, and weight.
  • Occasionally, we may offer free shipping on select products or orders over a certain amount.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number (if available). Please note that tracking updates may take 3–7 business days to display.
  • You can track your order directly through our website or the shipping carrier’s platform.

Customs, Duties & Taxes

  • Depending on your location, your order may be subject to customs duties, taxes, or import fees. These charges are not included in the item price or shipping costs and are the buyer’s responsibility.
  • Please check with your country’s customs office to understand potential fees before placing an order.

Delayed or Missing Orders

  • If your order has not arrived within the estimated delivery time, please contact us at toppretty@myyahoo.com. We will assist in tracking your order and resolving any issues.
  • Please note that delays can occur due to high shipping volumes, customs processing, or unforeseen circumstances like natural disasters.

Order Changes or Cancellations

  • Once your order is processed, it cannot be canceled or modified. Please ensure all information is correct before completing your purchase.

Incorrect Address

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, contact us immediately at toppretty@myyahoo.com.

Returns and Refunds

For details on returns, refunds, or exchanges, please see our [Return Policy].

If you have any questions about our shipping policy, feel free to reach out at toppretty@myyahoo.com. Thank you for shopping with TOP PRETTY!

Would you like me to customize it further for your specific business?